I am trying to use the stencil vinyl to do an etched glass project also my 1st project with this machine. 4) if all of the above check out, then you may have a problem with your Cameo, in which case, you should call the Silhouette America support number. 1. Do u have any suggestion that I should follow? The coloured image unless its a p and c file is just there to show you what the final image should look like. What do I do? It happens to me every so often. my emails is michaeldong1979@sina.cn. ! Is there a quicker way? I am a first time cameo user. Select the Applications option have load of orders for cards and not getting anywhere very fast. He said that the programmers are working day and night to clean up this app and make it ready for us to use. Make sure you are set to use the sketch pen, not the blade. Hello, to the lady who, just wants to fall IN LOVE with her Cameo!. That was fixed in the most recent update to the software so you'll need to download v3.08.88. Is your snap to grid box checked? Here are some quick steps to update your graphics driver: In Windows Start type the following: "Device Manager" and start the Device Manager. Forget that! I found this thread where a autodesk employee says it was a bug caused in 2014. Good luck, Sometimes its the little things that get past us. I babied that machine. my blade wont turn on in the holder and is now set on 0. Here is the link http://www.silhouetteamerica.com/software/silhouette-studio. I received a cameo for Christmas and Im having the same problem as Emily. They are exactly the same size as the Silhouette Cameo mats, so feel free to buy whichever is the best deal. You may have your speed setting too high. I am having several problems with my Cameo 2 but it was working until today. I have had a good look through the buttons but cant see anywhere to alter it. 2) the blades in both the Zing and the Cameo (and other die-cutting machines) are much too minuscule for the human eye to accurately detect the exact depth for a sheeting of paper/cardstock. gY`H>}b{1. Quite often, malfunctions such as the one you are describing, can be rectified by following the basic troubleshooting steps listed below. holliem26@gmail.com. Good luck and have fun with your new Cameoas soon as you get it!! I wish someone would reply mine is not turning on either and Ive only used it once. This should line things up to zero, again. All contents of Silhouette School blog is protected under copyright. Ive tried new file, different computer. Im a teacher so I cut a lot of letters out!! Then youre ready to cut the image. I cant move designs down. (Granted, I have not replaced my blade yet)I still dont think for the expense of this machine that we should have these issues. Its assorted butterflies filigree set if you wanna look it up. I tried unplugging and re plugging and plugged it into a different outlet that I know is working. I sold it as spares and messaged the guy who bought it and asked out of curiosity if he fixed it. 2) if that doesnt work, be sure you are aligning your cutting mat with the short line on the bar below the rollers. silhouette design studio freezes Options Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Hope this helps. This is very annoying. This worked as expected 2 days ago. Web With President's Day just around the corn er, save on select Silhouette machines, machine bundles, and materials. Thankyou. When I cut it, it either cuts nice and smooth, but leaves out the inner letter like on O and e, Or it cuts the inner letters out, but the outside is rigid and doesnt look as nice. Fingers crossed, Hey. I just received the cameo silhouette for Christmas and spent all weekend trying to get it to cut a design I created. I have a brand new Cameo 3 and I have been trying AL DAY to get it to work. This recurs every time and i can never get a good cut out of it. Now everything cuts fine. I prefer to use: shift + RMB for rotate. But try them first and I will keep my fingers crossed. Hi, Navigate to where you have saved the CAMEO3EXT_V120.bin file on your computer and select it I am 100% starting to HATE my Cameo! Ive watched YouTube videos and I repeat every step they do. I installed it when it first came out and it was completely useless. Right-click on your graphic card listed and select In the meantime, have a blast with your Cameo!!!!! //-->, More Silhouette Cameo Problems and Solutions. Gloria . Now, grab the roller and push it back to its original position. Theres usually a better option. Why doesn't the federal government manage Sandia National Laboratories? Restart the Computer Just want to make sure I am not doing something else wrong in the meantime. Sending an automatically generated error report will help Silhouette resolve the problem. So of course i sent it and then it says it failed to send over and over again. Then I downloaded a new image and when I opened my cameo software to download it it says it cannot connect to the server. I had heard that some of the first blades shipped with the new units were bad. I have looked everywhereand searched tutorials and everything, but I dont have an offset button anywhere. I cannot in good conscience recommend this machine to anyone. Hi, folks. ctrl + RMB for zoom. I was not quite losing sleep over it but it sure was stressing me out. The most recent is the project not cutting as it is layed out on the computer screen. Dedicated community for Japanese speakers. I cannot find my folders in my library. Im hoping its a software issue and not my machine. When you release your mouse, the Pan function will turn off. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have an image I bought from SA, so its good. Then I pressed the sheet of paper (with the rectangular-shaped hole in it) onto my cutting mat. https://www.silhouetteamerica.com/faq/solution/cameo-3-firmware-bricked, send the send2cutter.exe please Im a new user, so I am definatly learning still the ins and outs of this machine, Im probably missing something or not using this thing properly. For example, in the list of commands above you would open the menu for System Preferences and then in that menu select Trackpad. Once in that menu, you would look for Secondary click and so forth. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. No amount of Heres where things got interesting. but the cuttings arent that exact. The company treats me like I am stupid. Also I prefer to use the Cricut mats. cheers. Now it sounded different and wont load anything. When using ArcGIS while in layout mode, after a variable period of time having an open ArcGIS project, the mouse cursor will get stuck in "Auto-Pan" mode. mines doing the same thing. This will clear the memory and set the software back to where it should be. I would not recommend this method for the following reasons: 1) the Zing has infinite blade settings, unlike the Cameo, which has only 10 specific settings. This will bring you back to the version you had previously and you will be back in business. Is there a more recent similar source? Thats one of the many reasons I always recommend working with filled shapes. Your comments suggestions would be appreciated, Have you got the fin of the blade pointing to 6 oclock, Hi I normally have it at 6.oclock, Ive also tried it at 3.oclock and 9.oclock and it doesnt make any difference, I just brought my cameo and when I download the software it wont open. When I first got my machine almost a year ago, it worked perfectly. Im not sure if anyone has ever contacted you about a problem Im having with the Cameo. o com.aspexsoftware.silhouette_studio.helper checked the blade for damage or obstruction and it doesnt appear to be damaged. This happened to me & it means your window is not open all the way. It cuts beautifully and want to figure this out. You may have an external mouse that is connected by a cord that hooks into your computer with a USB cable or is wireless, or you may have a trackpad mouse, or both. My cameo 2 is not wanting to unload it makes an awful scary noise and I have to pull my matt out.HELP BEFORE I TRASH IT. I installed the new v3 and it was a disaster. These should always be your first trouble-shooting steps. (Long enough to remember I have encountered this before, but not so recent that I recall how to fix it. Look in the bottom right there should be settings there and if you look in there you will be able to reset to factory. Im glad you find it useful!! when i use my mouse wheel to pan (all the time!!) Gloria. I easily put it back on, but it was accidentally twisted the wrong direction. Really useful site. Ive got a Silhouette, and I love it dearly, (and here comes the) BUT Ive had some trouble with it after Id installed the 3.something software. Ive tried power cycles and restarting the software, but no luck. Gloria Customer service is sending me a new power cord. I have an HTV emergency project and of course mine is doing this exact think. I was making numerous stencils, all working fine, then it started cutting them all about and 1 higher then it showed on the screen. I tried calling the help line but of course they are closed. The word was jagged, it then showed up at the bottom left of the program, I go to try to delete it from the left and then my box to deleted showed up 3dish. Required fields are marked *. Great timing, I just happen to be sitting at my computer! Can you help, before I throw the thing through the wall?? Thank you for your alerted concern. I actually lost sleep last night because my software wasnt working properly and this fixed it!!! Nothing happened though. Just for your info, the first blades that were produced and shipped with the Cameo were made in Taiwan and were all defective. Im having a similar problem. and it makes the lines wonky & not square. I will start at the beginning. If you have tried all the obvious solutions and its still not turning, then your best bet would be to talk to the Silhouette America support folks. Any idea how to import a word and have it cut the middle letters and still cut smooth? You may select to either have your offset image have a sharper Corner appearance, or have a softer more bubbly Round appearance. Webmouse to zoom in or out manually to any selected scale. A few months ago 4 exactly buy my cameo in Colombia , where it is still uncommon and few days ago has struggled consisting of marking the paper but fails to cut it completely , I tried changing the blade , adjusting the options section and nothing has me worked if anyone can help me I would appreciate forever , Check that the white box that the blade clips into is clipped in properly. Thanks for all of the information here. I have had my Portrait for just over 1 month, and although I can manage most things on it, downloading items from the design store is a whole other storyI never get all my download, the picture is in the library but when I try to pull it up it says file not supported. The new version is still very unstable and Silhouette America has advised users to go back to the Legacy version. Try using dental floss! It is so great when we share our knowledge!! Im not sure, however what you mean by the plaid. Did you mean to say, the blade?? He finally said to mail it back and they would replace it. 16. 2. Step 1 - Open the image in Silhouette Studio. On the Services tab of the System Once LCD on CAMEO 3 displays dark blue, the process is completed. PLS HELP ME .I BOUGHT MY SILHOUETTE CAMEO A WEEK A GO AND ITS NOT CUTTING STRAIGHT BECAUSE I NOTICED THAT THE ROLLERS ARE NOT THE SAME LEVEL AND WHEN I PUT THE PAPER IT DOES NOT DO A STRAIGHT CUT IT GOES IN ANGLES IM SO FRUSTERATED PLS HELP ME Itll print one part of a letter correctly and then put the other part an inch away. On all of my other blades, the tiny white cap at the end unscrews, so that you can remove any paper bits; plus the hole around the blade is noticeably smaller. Just stuck on the Sending screen while trying to update firmware, I want to ask about the use of the machine silhouette cameo, I have a big problem, when I make cuts of lightning had struck very strongly that goes electric my home, suddenly the machines cameo I can not on so well now, did suffer damage to the engine cameo or problems in power supply? I am so thrilled to have found this group. WebNew Silhouette stuck in processing. i have to hit escape to get back to regular selection mode. You can do this by running a needle around the blade to pull out any debris. google_ad_width = 250; Silhouette advised me to do just what you are doing, uninstall v.3. One thing, Im not really impressed with the instruction booklet or dvd. Similarly if I try to move an object using the mouse, it only moves by 1/4 but via the Move Feature, it moves even the tiniest amount. What to do? Please let me know how it works out. Save my name, email, and website in this browser for the next time I comment. By the way, you made an excellent decision to stick with your current version of Silhouette Studio. I do not know what to do. Method 2: Update Graphic Card Drivers. Please help me.My right roller was moved over to the left. The external mouse will typically have 2 buttons 1 left and 1 right. Restart the computer Oh well thats the American way. . It started after I switched office spaces, but took my PC with me (okay, so what?). Tuesday quick tip: matching rotated angles, Draw something! I have bought Images on the Silhouette studio and have been able to cut them right.. however when It comes to weeding is HELL!! If I were doing this in a Microsoft Word document, Id just crop the image. Here are some ideas that might solve your problem: 1) the firs trouble-shooting step is to close Silhouette Studio, turn off your computer and then turn it on again and open Silhouette Studio. Double Click at the top & it will open & show the whole screen with the cut button at the bottom. Three weeks prior to ordering my Portrait I downloaded the Studio v3, determined to get to grips with the software before its arrival. Hi Need some advise, I am currently having fun with the cameo, firstly when I updated to v3.3.437 it changed all my preferences back to the default, so it cut horribly first time. I have noticed that in the design program whenever I try to move an object either with the arrows or a mouse/keypad the object moves by 1/2 or 1 making it hard to align things perfectly. Ongoing saga we shall see. I want to turn the dial on it to adjust my blade cutting thickness, but the dial is just stuck! I just cant figure this out. I have been cutting with my cameo for about a month now and it was registering fine then all of a sudden yesterday all hell broke lose. I havent used my Silhouette in a while and sat down to use it and couldnt find anything in the new V3 software and it kept locking up on me. I am starting to wonder if my machine is faulty. Print your image and then feed it into your Silhouette..thats it!! Youre right, the mat was way too sticky in the beginning, so I used some warm water and a little dishwashing liquid then again it was too smooth, so I treated the mat with a dose of spray mont (repositionable glue), and now its just perfect! Still does the same thing. Lets look for the simples solutions, first: Ive had a look and changed settings, no change. I have requested support for this, and Im getting ridiculous answers that only make the problem worse. same exact problem, I am having the same identical problem.. only getting blue screen. I just bought a Silhouette Cameo and Im really excited to start using it, but Im having a strange problem: Neither my text nor my images will show up on the virtual mat. Chapter Eight: Oh, if only my hair stylist had listened to me. I just wanted to be sure!! Gloria. This was in the comments section of this blog: http://blog.silhouetteamerica.com/2012/01/addressing-envelopes-made-easy.html?showComment=1361712870848#c4169966890823922523. I did this in reverse today had had no blade at all when i turned it. I finally managed to figure out the registrations mark (Im using the new cameo if that matters?) Same issue discussed on Esri's GeoNet forum https://community.esri.com/thread/53112?messageTarget=all&start=100&mode=comments. Thanks for leaving a comment! Does Silhouette have a memory where you can open previously cut projects???? You are in Photoshop Beta - does the same behavior happen in Photoshop v23 or 22? Also, make sure that both rollers are positioned over the edges of your cutting mat (thats the default position). Are you using the new Studio 3 software? Installed by Silhouette Studio software and the software does not perform as it should. Because it is cutting high, it is not reading the The blade started off well, then began jumping around the Matt and even right off the mat, snapping the tip off my blade! Im inclined to think its the power cord, but how can I tell? Unzip this file to your desktop It does the same thing with both. PLEASE HELP! Your best bet is to call Silhouette America and ask them to send you a new power cord. Ive checked the cut option, and its on cut edge which is what I want but it just wont let me cut. We use cookies to ensure that we give you the best experience on our website. I contacted technical support and they are going to replace the machine, too late unfortunately for our church fete. Here is a YouTube video that illustrates how to change the roller width. Try your new blade on regular cardstock (80-100 lb. Sorry, I should have made that clear in my post. Hello! If its a large, simple design, Im usually OK. Any help would be gratefully received. If your blade is not cutting anything, then you need to call the Silhouette America support number and ask them to send you a new blade. Gloria. They have horrible customer support hours for something technology related. HELP! Not any particular brand of paper either. Thanks!!!! I just purchased a Windows 10 laptop. All copyright, trademark, impersonation and intellectual property violations will be subject to legal action. i really felt like the girl on your pic above. Almost like it is not reading it properly. I leave my Silhouette Cameo plugged in while it restarts, and as soon as the computer comes back on, it finds new hardware and then searches to find the correct driver, which it then reinstalls. I have been using my silhouette cameo for about a year and love it. 10. regards julie. Have you locked it by turning the blue handle to the right? If that doesnt do it, Silhouette owes you a brand new Cameo!!! I am so bummed out. To do this, hover over the line separating the areas until the cursor becomes the expansion arrows. HELP! Follow these steps: Press the Windows key + R on your keyboard. I got around this by in silhouette studio id click cut, then wait for it to fail then click register and wait for that to fail, and then click register automatically but when I do this sometimes it still wont cut properly and my machine has the failed to register message on the screen while its cutting. Great suggestion, Chris!! I started a new Photoshop pdf document to create some business cards the other day. A common variable was the use of Webroot antivirus software. Good luck!! All I could do was place it, but after placing it, it still would not allow me to move the image. What in the world am I doing wrong that this happens to me everytime??? Try registering your machine. The cutting startsbut too soon, as it is cutting before it gets to the paper. I have like 4 folders, Recent downloads, My own designs, All designs, etc. My silhouette started acting very off today. It was scary!!! Any advice? Oh I was soooo hoping there was a reply with some helpful hints for this problem!! Type in ~/Library/Preferences So, lets dig a little deeper. Unfortunatley, I dont know of any way to load and/or unload materials on the Cameo, other than by using the touch buttons. This is my first try at sketching an image. Its ergonomics the left button is under your pointer finger since most folks use their right hand for the mouse. You are probably doing everything right, so dont dont let them make you feel bad. When the cursor looks like a plus sign with shooting arrow in the upper left, you are in one of several special modes that allow you to adjust a control point. It is happening to me as well! Thank you for posting this information! Silhoutte doesnt open as soon as i did the software update can somebody help please!! My MBUTTONPAN is set to 1. Will it affect things in the future? On top of that, It wont cut through, the mat slides all around and even when I try to adjust the rollers, the one on the right wont move. I guess I should have said that you will *rarely* have to set the blade higher than 3. The glue on the mat is so strong that my paper sticks to it each time and tears up when I try to remove it. However, the customer service makes me feel like an idiot! 2 over here with Mrs. Cameo & myself, and our relationship seems to lighten up rapidly Hi, Im not sure if anyone has answered you, but I was having the same issue until I looked closer at the small screen on the cameo and realized I had it set to load just the media with no mat, as soon as I selected the other option (load cutting mat) it worked like a charm! I thought of doing a reset but I cant find out how to. Your site has been the most helpful so thought I would see if you had any ideas? I did what you suggested turned everything off and on again, and hey presto its suddenly working! I would recommend you contact Silhouette America on this one. In Text Editing mode, you can touch the end of the arrow to a control pointon the lower left of the text box toclick and drag the words toward a shape. RAM can become defective and when you try to open/run applications, you get error messages. Does this matter? I made sure the roller was down etc but it still shifts while its cutting. Now it says 5 for heavy card stock with no medium option? . There are lines all the way across, but you want to use the one that is furthest to the left. Connect and share knowledge within a single location that is structured and easy to search. It is under your cut settings when you select what type of media you are using. I am now at a loss as to what to do. STRONGLY considering returning for a cricut! Have a nice day Gloria! I look forward to hearing good news from you very soon!! After using the cameo for several month an more than 1000 cuts, two days ago the pont zero for the cutting moved about one inch up and a little bit to the left. I cant figure out how to make phrases into a stencil with my new cameo. If these two fixes dont work, then you should speak to someone on the Silhouette America support. For some reason, the pan tool (hand symbol) is permanently there, unless if I hover over different tools. 2 When it cuts it will do long straight lines but when it has to turn corners particularly on angles less then 90 degrees it catches and pulls the card into a lump so that I cannot use for any fine design. Hope that helped. I bought several of their images and whenever I am inserting them into my file all I see is an outline of the image. I changed it out 10 days prior because I had cut so much on it and felt that it should be replaced after a busy 4 weeks and I didnt want things to start tearing. First thought it was the version I was on so I updated to the latest version 3.3.451. My favourite methodthe one I personally use all the timeis tape. I am very frustrated with this setup. I added one foot of paper so the rollers have something to grab onto but it doesnt matter! oh my gosh! I wish there was some magic solution that I could offer you, but I think youre going to have to wait for the new blade and hope that you get a good one. Okay, so put the frying pan away and call Silhouette back!!! Please let me know how it turns out. If these dont fix your problem, then you should call Silhouette America support team. 2) unplug the power cord from the Cameo and the electrical outlet and replug, just to make sure you have a good connection at both ends. Thank you in anticipation of a reply. Good luck!! I hope you will come again soon!! Hi Gloria! Touch the tip of the finger just to the right of the line of the shape you want to select. Its frustrating because you cant line anything up correctly! Okay, so lets start with your blade problem I cant find it, thanks. Sometimes, then, the blade will go to reset itself to the start position (often ignoring my setting to feed ahead another few inches at the end), and will just cut a big line through everything in the process. Reply to this Discussion! Its always slightly off. google_ad_slot = "8914193047"; I didnt have any problems installing the software and I didnt get any errors. The framew print perfectly, but the test does not. 2. Good luck, Sandra. So it is not the computer. I have heard from a lot of new Cameo-owners lately, with a similar problem, and it turned out to be a defective cord. Thanks, so much, for contacting me. Not sure if you still running this page or not. Rarely do I come across a blog thats equally educative and engaging, and without a Was there ever a solution to this problem? After that, I manually (with a pair of scissors) cut out a smaller rectangle within the printed rectangle. I did some research on the Silhouette America site and a number of Silhouette forums, and no one has discovered an SD slot on their Cameo, either. Its really frustrating to design with the mouse restrictions. Try putting a thick cardstock on your mat, then rub it well with your hands and pull it off. I even tried centering the image on the paper, but nothing is working. are in Pan zoom mode. How can the mass of an unstable composite particle become complex? option, it is just stuckwith the little icon spinnngugh again!
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