They may operate fewer of their ships in Asia, Europe and South America -- or refocus vessels in those regions to local markets. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. 19952023, The Independent Traveler, Inc. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. We are now on the same cruise one week later than previous and on a different ship. As a guest whose cruise falls within this window of suspended operations, we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. I booked two excursions before they cancelled the cruise. Disney Cruises suspended its operations Friday. That means access to cash, not credits. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. As a private company with strong finances, we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees, as we have always done. What are the pros and cons of a refundable cruise deposit? We'll make an effort to keep this current, but if you learn something we don't yet have posted please leave a comment below and let us know so we can keep things current. We may receive compensation when you click on links to those products. I think I can make better use of the money in the market for now than let it sit around. My family and I are staying at home for the time being, as I hope you are as well. This has always been Vikings ambition and will remain so. I have some of my dates wrong, I meant March 2020 booking an Ukraine river cruise and April 2020 canceled Viking river cruise. For additional flexibility, if you are unable to use your voucher, we will automatically send you a refund equal to the original amount paid to Viking after the voucher expires. In order to reserve a room onboard, cruise lines will accept a deposit, or portion of the full cruise fare to secure your place. If Viking cancels a pre- or post- cruise experience, a refund of monies paid will be available. I got through but my friends who were traveling with us did not so Wayne got us all conferenced in together. Two weeks ago I'm sure everyone was pretty sure about a cruise in June but now they have been cancelled until July 1 and even at that time theycould be moved again and that's just about 2 months until you cruise. Who wouldn't want the chance to pick up free money? (Enrollment required for select benefits.). In addition to our many award-winning river and ocean cruises, in early 2022 we will launch our expedition journeys to the Arctic and Antarctica, as well as North America's Great Lakes. We've seen this before. Since we started Viking nearly 23 years ago, we have always cared first and foremost about our guests and our employees. But that might not be the case. has written about cruising for more than 25 years and for many years oversaw USA Todays award-winning cruise site. With the majority of the world's cruise lines temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be. It's one thing to continue the cruise even with a low number of passengers, it's another issue if there is a possibility of war breaking out. Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. So who knows. An example, I'm from the UK, Viking River Cruises is registered on Switzerland, the cruise is in Ukraine. Please view our advertising policy page for more information. Coronavirus: Which Cruise Ports Are Closed? 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. What's the upside if the cancellation falls under covered reason? Glad everything worked out well for you -especially since you trashed Vikingin another thread yesterday: They already have us figured for idiots. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Some lines are offering even more. When I got in touch with Viking a few weeks back once they out out the new temporary policy I was told we did NOT fall under those guidelines since our ship embarkation date is May 1. Everything else apples to apples. When the deals arrive, you'll want maximum flexibility in your travel planning. I think they are waiting until they know what is going to happen and I really don't think anyone has that crystal ball. And our TA has been wrong about other things. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. CC Help Jenn Just got the email cancelling our Jun 27 Majestic Fjords sailing. Vouchers will be fully transferable, the company said. Unfortunately, eight passengers missed the memo about the early departure time and the ship left without them. Did your cruise just get canceled due to the coronavirus outbreak? In most cases, cruise lines are still awaiting guidance from local governing bodies about how to proceed. 1) Viking like every other cruise line is in business to make money. Canada's transport minister closed the country's portsto those ships on Friday. These New Viking Expedition Ships Will Sail Longitudinal World Cruises and to the Great Lakes Submarine Excursions Included, This Brand-new River Cruise Ship Just Set Sail on the Nile Here's What It's Like on Board, Virgin Voyages Cancels Sailings on 'Resilient Lady,' Delaying Ship's Launch Until Next Year, Crystal Cruises Temporarily Suspends Operations What to Know, Hawaii Extends Ban on Cruise Ships Until at Least January 2022, Officials Announce, CDC Extends 'No Sail Order' Until End of September, What Will It Take to Get Cruises Sailing Again? Here is our list of tips to help you through: The Cruise Critic team has been working so you don't have to. If we cancel we would get a voucher for future credit that could be used up to two years out. We are using this period of non-operation as a time for additional training and initiatives to ensure we have the safest and healthiest fleet in the industry. If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. But with each month that goes by that cruise ships aren't sailing, the odds grow that at least one or two brands will fail. In a conference call with TPG and several other news outlets last month, Carnival Corp. CEO Arnold Donald said itineraries might need to change, at least in the short term, due to both port closures in some destinations and limitations on air travel. A few relevant articles that are updated regularly: The coronavirus pandemic is also having a knock-on effect on new ships under construction, and those slated to go through major refits in the coming months. Email ctate@usatoday.com. We booked a river cruise with Viking which we cancelled due to Covid and received travel vouchers from Viking for the amount of the trip. Powered by Invision Community. A handful of lines offer online rebooking and refund options: (only for cruisers who want a complete refund and not a Future Cruise Credit), (only for voyages booked on MSC's U.S. website). An increasing number of ports, including Venice, Monte Carlo and Bergen, have temporarily closed to cruise ships; major attractions such as the Vatican and other museums have been closed; and some countries are imposing restrictions on public gatherings and visitors. 19952023, The Independent Traveler, Inc. Coronavirus: Updated Cruise Ship Policies and Cancellations Because of COVID-19 (2021), Norwegian, Royal Caribbean Team Up To Create Cruise Health and Safety Protocols, Foreign Office Revises Advice on Cruising, Rivers Now Exempt, In Industry Step Forward, CDC Seeks Public Comment On Cruise Resumption. "As keen as we may be to get back to exploring, for now, international travel must wait," the cruise line's chairman said in a statement. In the time since that announcement, many of you have expressed concern for our crew, and I want to reassure you that we are taking good care of them. Indeed. Hoping third time is a charm and we go in January! Since you seem to be skeptical, that's cash in hand. "Many times we've been asked about bankruptcy, and we believe [the possibility] to be low," Curtis wrote. It sounds great, doesn't it? Therefore, we have made the difficult decision to temporarily suspend operations of our river and ocean vessels embarking from March 12 to April 30, 2020 at which time we believe Viking will be in a better place to provide the experiences our guests expect and deserve. Guests on affected departures . Maybe flights will resume to Asia before Europe, or vice versa. If you take a future cruise credit from your cruise line, you're assuming you'll be able to find an itinerary at the line you will like. Video: Margaritaville at Sea Paradise: A Blast or a Bust? American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. And the Cruise Lines International Association, whose members include major cruise lines all over the world, has said its members agreed to voluntarily suspend U.S. sailings through at least Oct. 31. Bookings with refundable deposits are often eligible for price adjustment -- before the final payment date -- as well as changing to a different sail date or ship without penalty. Future cruises must be taken before Dec. 31, 2022. Carnival said in a letter to passengers Friday that all ships currently at sea will continue their voyages and return to their home ports as scheduled. Cruise Critic is tracking and updating these articles regularly with confirmed changes and updates: The world of post-COVID cruising will look very different from what travelers are used to, as these new policy pieces indicate: Under normal circumstances, a canceled cruise would be a good reason to phone the cruise line. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Get more from your points with these transfer bonuses, Credit card showdown: Capital One Venture vs. Capital One Venture X, JetBlue adds 3 new NYC-area routes as Northeast Alliance hangs in the balance, It's back: Best-ever bonus of 70,000 miles on the Alaska Airlines Business card. It's also possible cruises won't be among the best deals around. This site does not include all credit card companies or all available credit card offers. Happy campers. Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking attellus@vikingcruises.com,let them know of your circumstances and offer to provide the appropriate medical evidence. ( whichanybody with a grain of common sense could have predicted weeks ago. Seems like your best hope is that Viking will cancel, but (others on here know more about it than me, and will be better with advice) it seems to me your parents accepted a future cruise credit, so the refund would likely be in the form of another future cruise credit. Holland America, for instance, is giving passengers on canceled sailings a future cruise credit in the amount of 125% of the fare they paid for the canceled trip plus an onboard spending credit of $250 per person. VIking has cancelled now through 30 Jun 2020. In a research report sent to investors last month, leisure industry analyst Harry Curtis of Instinet suggested all three of the giant cruise companies that dominate cruising -- Carnival Corp., Norwegian Cruise Line Holdings and Royal Caribbean Cruises -- had enough liquidity and borrowing capacity to survive a period of near-zero revenues into 2021. A refund of monies paid will be fully transferable, the cruise team. 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